Jul 18 2014

Tax Lady Has Truly Seen And Heard It All

Posted by admin in Uncategorized

Are face-lifts tax deductible? Can you claim ballroom lessons as a medical expense if you’re fox-trotting to relieve stress? Is it possible to get an extension if your dog eats your tax return on April 15? Citizens who call the Internal Revenue Service’s (IRS) hot line with these types of pressing questions can grow irate upon learning the answer is no. But Patricia Brummer, taxpayer service specialist, always lets them down as gently as possible.

As a member of the IRS’s elite service corps, she is one of 20 specialists in her office trained to handle difficult questions and callers. On any given day, dozens of people may whine, yell, curse, …